Frequently Asked Questions

We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and pendants. Our collection features various gemstones, diamonds, gold, platinum, and silver pieces.

Yes, we offer custom jewelry design services. Our skilled designers can help you create a unique piece tailored to your style and preferences. Please contact us or visit our store for a consultation.

Yes, all our gemstones and diamonds come with a certificate of authenticity, ensuring their quality and value. We source our gemstones from reputable suppliers to guarantee their authenticity.

We accept returns and exchanges within [X] days of purchase, provided the item is in its original condition and accompanied by the receipt and certificate of authenticity. Custom or engraved pieces may not be eligible for return. Please refer to our Return Policy page for more details.

Yes, we provide professional cleaning and repair services for your jewelry. Please bring your piece to our store, and our experts will handle it with care to restore its original beauty.

We recommend visiting our store for a professional ring fitting. Alternatively, you can use our online ring size guide, available on our website, to determine the right size from home.

We accept various payment methods, including cash, credit/debit cards, bank transfers, and online payments. For more details, please contact our customer service team.

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on location. Please check our Shipping Policy page for more information.

Absolutely! You can book a personalized shopping appointment with one of our jewelry experts by contacting us via phone or email. We’ll help you find the perfect piece that meets your needs.

We recommend having your jewelry inspected at least once a year to ensure the settings are secure and the stones are intact. Regular maintenance can help prolong the life of your jewelry.

Yes, we provide warranties on most of our jewelry pieces. The warranty covers manufacturing defects but not damage due to wear and tear. Please ask for details at the time of purchase.

Yes, we offer an upgrade or trade-in program for certain pieces. Bring your jewelry to our store, and our experts will evaluate it to provide the best possible offer.

We recommend regular cleaning with a soft cloth and avoiding exposure to harsh chemicals or extreme temperatures. Store your jewelry separately to prevent scratches. For detailed care instructions, please visit our Jewelry Care page.